Ryanair listens to its customers and responds satisfactorily

  • June 12, 2020


No matter the size of the place or what part of the world it’s located in.


At EasyFeedback we help users, who want to improve their community through their suggestions and congratulations.

Our user, tells us that he sent a suggestion to Ryanair Limited using EasyFeedback’s submission tool. In the suggestion he commented to Ryanair Limited:

Dear Customer Service Director

I would like to make a suggestion about your services.

Since we have three airports in Galicia and none of them have a connection with Northern Germany, I would like to suggest that you try to connect Galicia and its Galicians with Germany, especially the area of Bremen, Hamburg, etc.

The only option we have to move there is through Oporto, the best known “Galician airport”…(for a reason it will be.) I would be very grateful if you would consider this option, as I am fully convinced that the flow of passengers who decide to use this service will be very high.

I would ask you to study that possibility, and if you send an answer to my mail I would also appreciate it.

Thanking you in advance for your attention, and hoping that my suggestion will be of use to you, I bid you a warm farewell.

¿What was Ryanair Limited response when receiving the message sent via EasyFeedback?

Our user, satisfied with the response he received from Ryanair Limited, comments:

They replied quickly, kindly considering the proposed suggestion.

Now the important thing is that you try to carry it out.

When EasyFeedback Token is developed, users who send useful and private feedback to improve the products, services and processes of companies and institutions through Easyfeedback.com will be rewarded with EasyFeedback Tokens (EFT).

This suggestion is a good example of feedback that will be rewarded with EasyFeedback Tokens.