Our mission is:
To facilitate the communication of useful feedback,
promote its management
and improve the world.
We use technology so that feedback is given in a useful, fast and simple way, anywhere, 24 hours a day, allowing the information to be transmitted, managed and generate satisfaction. We aspire to be a worldwide reference for communication/feedback to improve society (“To be the “Hub” of Feedback”).
EasyFeedback Token will allow us to give value and reward people who give meaningful feedback to companies and institutions. It is a feedback that transmits knowledge. Therefore, we will reward with EasyFeedback Tokens “EFTs”:
The ideas that consumers can offer as suggestions to companies and institutions to improve their products, services and processes.
The dissatisfaction that we communicate to a company as a complaint about its products, services and processes regardless of the response that the company offers us.
Thanks to the work well done by the people of a company or institution, who have known how to offer an excellent service.
EFTs may exchange them for products, services, crypto currencies or money at market prices or treasure them as a means of investment.
How will we do it?
By being the first option that consumers have to contact the company when:
The front line employees or internal customer service “fail” (the customer has used them and is not satisfied, the customer cannot find them, does not find them convenient or does not want to use them because they do not generate trust or the customer feels uncomfortable),
Before using other means (complaint forms, consumer organisations, social networks and public forums…)
Before going to the competition without saying why.
They want to send suggestions to improve products, services, processes or service from employees.
They want to send congratulations in appreciation of service received.